A Glacial Pace Can Be Good!

A Glacial Pace Can Be Good!

On a recent Alaskan cruise, I had the good fortune to meet up with a gentleman from Montreal who was a gameday official in the Canadian Football League. Now, I was an NFL announcer for a long time, so any time I meet up with another football guy, we’ll start talking. After getting the rundown…

We Are Hiring

I Want to Take You Hire (60’s pun!)

If you’re the one they call “Boss,” it’s one of your most important jobs. Choosing and bringing in the new people who’ll call you “Boss.” (Or, “Guv,” if you work on one of those British police shows.) It’s not a task to be taken lightly. To do it well requires order, perception, and the ability…

Good Cop, Bad Cop

GOOD COP… BAD COP… COP-OUT

So, how do you, as a boss, respond when an unhappy employee spills the guts out to you? Do you stare vacantly into space because this conversation may wind up cutting into your lunch hour? Do you make solid, un-breaking eye contact, so much so that you make the employee even more nervous? Are you…